ED Products recently engaged Creative Manufacturing Solutions to execute a teamwork meeting at our facility in St. Catharines. This was a business process flow mapping exercise involving our senior management group. Robert Jolliffe facilitated the meeting, and introduced us to the Theory of Constraints Thinking Process using the Current Reality Tree concept.
The Creative Remote Control tool allows Creative staff to assist customers with technical problems remotely, by taking control of their PC. The tool cannot be activated without the customer's assistance - and is deleted from your system once the session is ended. The remote control session is completely temporary and cannot be restarted without the customer intervening.
